From product support to network operations
Broadband Services provides services for HFC and FTTx networks.
Support and maintenance
Hardware replacement and software support to avoid downtime. Our support and maintenance services cover:
- Hardware replacement in the event of a fault
- Maintenance services for software (bug fixes, new releases)
- Bespoke support
The services provided depend on the Service Level Agreement (SLA). As standard options, clients can choose between Bronze, Silver and Platinum.
We handle the integration of network elements, be it on the basis of a client mandate or as a turnkey project. This can include:
- Adapting and verifying the configuration of network elements
- Handing over to operating organisation
We operate technical network infrastructure on behalf of our clients, including:
- Network monitoring
- Configuration verification
- Configuration management
- Operating a network or parts thereof
- Network audits
We offer modular education and training courses for products and technologies sold by Broadband Networks.
We carry out out-tasking on behalf of our clients, tailored precisely to their requirements.
system tests, terminal devices tests
further training on-the-job
If you’d like to find out more, we’d be happy to give you an initial consultation with no obligation.